Claremont College Support Hub

Important Communications

Latest newsletters available here

Find the latest important information from the Department of Education and Claremont College here


Student Wellbeing Support Team

Ongoing Support Available during COVID-19 and at home learning.

Student Wellbeing Support Staff, Kate Penno and Duff Hawkins (School Social Workers), Alana Czerniawski (School Psychologist), Carrie Auker (School Nurse) & Paul Cooksey (Youth Worker) will continue to be available to support students and families throughout this difficult time.

You can contact the Wellbeing Team by:


Phone: 6249 6868

A member of the team will be in contact with you as soon as possible.

Please note that this is not a crisis service and will only be available and checked during business hours (and not during holidays). If you are in an emergency, please contact 000 immediately.

Please find attached some resources that you may find helpful to access at this time. If you need urgent assistance the list will provide some useful options.

Additional Support – Directory of Support Services

Quick Links:


HPE Activity Board

Careers Centre

Claremont College Career Centre allows students to access a wide range of information from further education and training to industry opportunities within the local and greater Hobart area.  Click here for more information


uniHUB and UTAS Information

Our uniHUB is open for business (virtually!).  Contact Jo Ingram 

UTAS applications are open
Year 12 students can apply for 2021 now.  Get all the information here.

UTAS – Ask a Student Webinar Series
Hear directly from students currently studying at UTAS.  Webinars are hosted weekly about different courses.

uniHUB @ Claremont College


IT Support from Home

Claremont College will continue to support students with technology problems while Learning at Home.  The resources on this page are available to help resolve common IT problems and support learning in a safe and respectful online environment.

Department of Education – IT support and FAQ – Updated regularly

Department of Education – Canvas resources

Accessing additional mobile data

NBN support for students without internet at home

Backup files from your loan laptop – Return to Learning at College

If you experience any issues not covered by the resources above, please call the college on 6249 6868 and ask for IT.  Our technical support team will be happy to assist.


Studying at Home

Department of Education Years 11 & 12 Learning at Home information

Tips for Parents and Carers

You may have some concerns about this new learning environment. Be assured that your young person is building skills of independence and self-regulation. Young people will have access to support from their college teachers and a clear idea of the study tasks/assignments that they are required to complete. Communication with teachers will be very important.

Classes will be accessible through the Teams platform involving the teacher and other students. Students will need to know how to access online classes and schedule these into their calendar.


General Tips

  1. Use the current college timetable to organise blocks of study time. On a monthly calendar, write down all the task deadlines that need to be met.
  2. Be prepared for an adjustment period – it may take several weeks for a young person to establish a routine that they can stick to. Be patient yet firm.
  3. Discourage procrastination or avoidance – make sure that the timetable/calendar is followed.
  4. Work with your young person to set up supportive learning routines and spaces. Be as positive, flexible and supportive as you can with their learning.
  5. Ensure that learning materials are organised before study begins.
  6. Encourage your young person to learn some new information or a new skill every day – all learning can be valuable!
  7. Establish a ritual to finish each day.

Some learning may involve assignments accessible through CANVAS. These tasks will be studied during scheduled classes and at any other time. Students will be required to submit assignments and they will receive feedback from their teachers.

The way your young person learns at home may be different from how they have been learning at college.  As a parent or carer your role is not to replace the teacher.  It is to support your young person’s learning provided by the college. The learning activities that are provided may be online, offline or a combination of both. The learning will be designed to meet your young person’s needs and adjusted for the home environment. Young people are used to the routine and structure of school. To support their ongoing learning, it is important they have as much routine and certainty as possible in their day.


Strategies to help understanding  

There are a number of strategies that can assist young people to address and analyse a particular problem or challenge. These tools can help with research, study and assignments. The following resources can be used by young people at home to support their learning across a range of subjects or courses:


Online Learning – Tips for students

  1. Use the current college timetable to login to your classes.

  1. Be prepared for an adjustment period – it may take a little while to be comfortable with the new system. Your teachers are learning too!
  2. Use the calendar on your mobile phone to record assignment due dates.

  1. Set yourself up for success by settling into a routine – know your class times and be in a suitable space so that you can complete your lessons successfully.
  2. Ensure that your learning materials are organised before class begins.

  1. You can connect to your teacher and classmates via Teams during your timetabled lessons. This will help you maintain the sense that you are part of the college learning community. Participating in discussions with your fellow students is also really important to assist you in developing understanding of the learning materials and assignments.

  1. Maintain communication with your teachers. You should make contact with them during your timetabled lessons via Teams but you can also use your Department of Education Outlook email to contact them.